Changi Airport Ambassador Transit Lounges – FAQs

Q: Can I split my lounge usage into multiple visits?
A: No, it is valid for one continuous session, but you may exit and re-enter within your booked duration.

Q: Is luggage storage available?
A: No, luggage storage is not provided. Please keep your belongings with you.

Q: Are vegetarian options available?
A: Yes, both vegetarian and non-vegetarian options are offered.

Q: Does lounge access include nap facilities?
A: No, nap rooms must be booked separately.

Q: What are the lounge operating hours?
A: The lounge operates 24/7.

Q: What facilities are available?
A: Seating, food and beverages, Wi-Fi, newspapers, and magazines.

Q: Is Wi-Fi available?
A: Yes, complimentary Wi-Fi is provided.

Q: Can I book for a group?
A: Yes, group bookings are accepted.

Q: Can I arrive early?
A: Early access is subject to availability.

Q: Can I leave and return later?
A: Yes, re-entry is allowed within your booked time.

Q: Can I leave my baggage in the lounge?
A: No, baggage must be carried with you at all times.

Q: Can I extend my stay if needed?
A: Extensions are subject to availability.

Q: Is smoking allowed?
A: No, but designated smoking areas are available within the terminal.

Q: Are children allowed?
A: Yes, children are welcome and must be accompanied by an adult.

Q: Why are flight details required?
A: They are needed to verify and confirm your booking.